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FOSTERING INCLUSIVE,
CUSTOMER-CENTRIC WORKFORCES

Navigate the distinct HR requirements of Government and Not-for-Profit sectors with our tailored solutions emphasising diversity, inclusion, and continuous learning. By establishing uniform HR processes across all locations, we promote policy adherence, employee engagement, and a strong customer-centric ethos, crucial for delivering superior service.

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  • Customised approach

  • Continuous development

  • Diversity focus

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Championing Diversity & Customer-Centricity

Delve into HR solutions meticulously crafted for the Public sector, aimed at nurturing a diverse and inclusive workforce. Our approach underscores continuous learning and customer-centricity, ensuring not only policy adherence but also a culture that values every stakeholder, fostering enhanced employee retention and improved service delivery.

Effective
Retention

Implement strategies to keep employees engaged and customer-focused

Continuous Learning

Keep your team updated and compliant through ongoing training

Diversity, Equity & Inclusion

Promote a diverse workforce to better serve diverse communities

Understanding the dynamics of your workforce turnover is the stepping stone to creating a more engaged and stable workforce.

Download our free Employee Turnover Calculator below.

Managing workforce turnover effectively is akin to plugging the holes in a leaky bucket, a concept eloquently illustrated by Jude in our featured YouTube video.

In the Government and Not-for-Profit sectors, the ripple effect of turnover extends beyond the organization, impacting the communities you serve. Retaining a committed and customer-centric workforce is paramount to delivering consistent, high-quality service. Our tailored solutions aim to address the root causes of turnover, providing you with practical strategies to enhance retention and, in turn, your service delivery.

  • What sets Optimal Resourcing apart from other resourcing solution providers?
    What distinguishes Optimal Resourcing is our personalised approach to solving your business challenges. We don't offer cookie-cutter solutions, but instead take the time to understand your unique needs and goals, and then design a tailor-made plan that suits your organisation.
  • How do you ensure that the workforce strategy aligns with our unique business objectives and industry?
    At Optimal Resourcing, we know that every organisation is unique. That's why we tailor our solutions to fit your specific needs. Our team will work closely with you to understand your business objectives, the nature of your industry, and the challenges you face. Based on this understanding, we develop a customised workforce strategy that aligns perfectly with your goals and industry standards.
  • Is outsourcing and offshoring suitable for all businesses?
    While outsourcing and offshoring can be an effective way to source talent and optimise your operations, it's not a one-size-fits-all solution. At Optimal Resourcing, we assess your unique needs and circumstances before recommending the best resourcing strategy for your organisation.
  • We already have an HR department. Why should we outsource?
    While your in-house HR team plays a crucial role, strategic workforce planning requires a specialised skill set and can be time-consuming. By outsourcing, your HR team can focus on core activities while we take care of the intricacies of workforce strategy. Our expertise allows us to bring in fresh insights, innovative approaches, and proven strategies that can boost your HR performance.
  • We are a startup with a limited budget. Can we afford your services?
    We understand the budgetary constraints of startups. Our solutions are flexible and scalable, allowing us to provide cost-effective services that cater to your specific needs. We focus on efficiency and strategic planning to help you make the most of your resources. With us, you're not just hiring a service; you're investing in the long-term growth and success of your business.
  • How quickly can we expect to see results?
    The timeline for results can vary depending on the complexity of your workforce strategy. However, we prioritise efficiency and strive to deliver measurable results as quickly as possible. Our team will work with you to set realistic expectations and timelines, ensuring we're on the same page every step of the way. Remember, building a solid workforce strategy is an investment in your future success.
  • What guarantees can you offer on the success of your services?
    While we cannot offer specific guarantees for our projects, as success can be influenced by numerous factors, we stand by the quality of our services and are dedicated to delivering positive, performance based results. We have a track record of success, and our approach is tried and tested. Our permanent placements all have a minimum 3 month guarantee for full time roles. You can read more on our terms for placements and partnering here.
  • How do you address the resistance to change within our organisation?
    Change can indeed be challenging, but with our comprehensive change management approach, we help ease the transition. We involve key stakeholders from the outset, communicate transparently about the process and benefits, and provide necessary training and coaching to ensure a smooth transition.
  • How do you ensure the quality of the talent you source?
    We utilise a rigorous process to identify and evaluate potential talent, using both technology and human expertise. We look for the perfect match in skills, experience, and values alignment. Additionally, we provide ongoing support to ensure your new hires are effectively integrated into your team.
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